Some of the strongest resistance to necessary change is the result of what Jim O'Toole has so aptly characterized as "the ideology of comfort and the tyranny of custom."
Warren G. BennisA new leader has to be able to change an organization that is dreamless, soulless and visionless... someone's got to make a wake up call.
Warren G. BennisTo be authentic is literally to be your own author... to discover your own native energies and desires, and then to find your own way of acting on them.
Warren G. BennisInnovation- any new idea-by definition will not be accepted at first. It takes repeated attempts, endless demonstrations, monotonous rehearsals before innovation can be accepted and internalized by an organization. This requires courageous patience.
Warren G. Bennis