Leaders wonder about everything, want to learn as much as they can, are willing to take risks, experiment, try new things. They do not worry about failure but embrace errors, knowing they will learn from them.

Recognize and respect mutual self-interests, then build creative collaborations to serve them.

Leaders are people who believe so passionately that they can seduce other people into sharing their dream.

Encourage reflective backtalk: Leaders know the importance of having someone in their lives who will unfailingly and fearlessly tell them the truth.

Coaching will become the model for leaders in the future... I am certain that leadership can be learned and that terrific coaches... facilitate learning.

Ineffective leaders often act on the advice and counsel of the last person they talked to.

Expect the best from your people and they will usually deliver but your expectations must be realistic.