If I were to give off-the-cuff advice to anyone trying to institute change, I would say, "How clear is the metaphor?"

In life, change is inevitable. In business, change is vital.

Recognize the skills and traits you don't possess, and hire the people who have them.

Without a terrific leader, you're not going to have a Great Group. But it is also true that you're not going to have a great leader without a Great Group.

I wanted the influence. In the end I wasn't very good at being a president. I looked out of the window and thought that the man cutting the lawn actually seemed to have more control over what he was doing.

I am reminded how hollow the label of leadership sometimes is and how heroic followership can be.

Successful leadership is not about being tough or soft, sensitive or assertive, but about a set of attributes. First and foremost is character