What makes a good follower? The single most important characteristic may well be a willingness to tell the truth. In a world of growing complexity leaders are increasingly dependent on their subordinates for good information, whether the leaders want to hear it or not. Followers who tell the truth and leaders who listen to it are an unbeatable combination.

Leaders do not avoid, repress, or deny conflict, but rather see it as an opportunity

Power is the basic energy needed to initiate and sustain action or, to put it another way, the capacity to translate intention into reality and sustain it. Leadership is the wise use of this power: Transformative leadership.

What job is worth the enormous psychic cost of following a leader who values loyalty in the narrowest sense.

If you're the leader, you've got to give up your omniscient and omnipotent fantasies - that you know and must do everything. Learn how to abandon your ego to the talents of others.

Trust is the lubrication that makes it possible for organizations to work.

Effective leaders make a full commitment to be a learner, to keep increasing and nourishing their knowledge and wisdom.