What makes a good follower? The single most important characteristic may well be a willingness to tell the truth. In a world of growing complexity leaders are increasingly dependent on their subordinates for good information, whether the leaders want to hear it or not. Followers who tell the truth and leaders who listen to it are an unbeatable combination.
Warren G. BennisGovernment is like an onion. To understand it, you have to peel through many different layers. Most outsiders never get beyond the first or second layer.
Warren G. BennisSee the long view: By all means "plant the corn, milk the cows, and feed the horses" but always keep the eventual "harvest" in mind.
Warren G. BennisUnlike top management at Enron, exemplary leaders reward dissent. They encourage it. They understand that, whatever momentary discomfort they experience as a result of being told they might be wrong, it is more than offset by the fact that the information will help them make better decisions.
Warren G. Bennis