What makes a good follower? The single most important characteristic may well be a willingness to tell the truth. In a world of growing complexity leaders are increasingly dependent on their subordinates for good information, whether the leaders want to hear it or not. Followers who tell the truth and leaders who listen to it are an unbeatable combination.

Leaders do not avoid, repress, or deny conflict, but rather see it as an opportunity

Great leaders love talent and know where to find it. They surround themselves with talented people who can work effectively together.

The basis of leadership is the capacity of the leader to change the mindset, the framework of the other person.

If great teams don't have an "enemy," they create one for themselves because, as former Coca-Cola CEO Roberto Goizueta pointed out, "you can't have a war without one."

Leaders learn by leading, and they learn bestby leading in the face of obstacles. As weather shapes mountains, problems shape leaders.

Judgment without character is expediency... or worse.