Encourage dissent: Leaders should have associates who have contrary views, who are devil's advocates, "variance sensors" who can tell them the difference between what is expected and what is really happening, between what they want to hear and what they need to hear. There are too many naked emperors running around today.
Warren G. BennisThe capacity for "uncontaminated wonder," ultimately, is what distinguishes the successful from the ordinary, the happily engaged players of whatever era from the chronically disappointed and malcontent. Therein lies a lesson for geeks, geezers, and the sea of people who fall in between.
Warren G. BennisEmbrace error: Create an atmosphere in which prudent risk taking is strongly encouraged.
Warren G. BennisIt is the capacity to develop and improve their skills that distinguishes leaders from followers.
Warren G. Bennis