Coaching will become the model for leaders in the future... I am certain that leadership can be learned and that terrific coaches... facilitate learning.

A leader is someone whose actions have the most profound consequences on other people's lives, for better or worse, sometime forever and ever.

Trust is the lubrication that makes it possible for organizations to work.

Recognize and respect mutual self-interests, then build creative collaborations to serve them.

Almost without exception, members of great groups see themselves as winning underdogs, as a feisty David hurling fresh ideas at a big, backward-looking Goliath. They always have an "enemy."

One of the worst mistakes is to do nothing.

The manager accepts the status quo; the leader challenges it.