Coaching will become the model for leaders in the future... I am certain that leadership can be learned and that terrific coaches... facilitate learning.

Leaders must earn the trust of their teams, their organizations, and their stakeholders before attempting to engage their support.

Learning to be an effective leader is no different than learning to be an effective person. And that's the hard part

The manager asks how and when; the leader asks what and why.

Innovation- any new idea-by definition will not be accepted at first. It takes repeated attempts, endless demonstrations, monotonous rehearsals before innovation can be accepted and internalized by an organization. This requires courageous patience.

Charisma is the result of effective leadership, not the other way around.

No leader can create sustainable, significant change without a reservoir of good will. Without that, you always tend to compromise with failure.