No leader can create sustainable, significant change without a reservoir of good will. Without that, you always tend to compromise with failure.
Warren G. BennisPeople who know what they want and why they want it, and have the skills to communicate that to others in a way that gains support
Warren G. BennisThe first job of a leader is to define a vision for the organization...the capacity to translate vision into reality.
Warren G. BennisUnlike top management at Enron, exemplary leaders reward dissent. They encourage it. They understand that, whatever momentary discomfort they experience as a result of being told they might be wrong, it is more than offset by the fact that the information will help them make better decisions.
Warren G. Bennis