Followers who tell the truth, and leaders who listen to it, are an unbeatable combination.

Encourage reflective backtalk: Leaders know the importance of having someone in their lives who will unfailingly and fearlessly tell them the truth.

Understand stakeholder symmetry: Find the appropriate balance of competing claims by various groups of stakeholders.

A new leader has to be able to change an organization that is dreamless, soulless and visionless... someone's got to make a wake up call.

Good leaders make people feel that they're at the very heart of things, not at the periphery.

Growing other leaders from the ranks isn't just the duty of the leader, it's an obligation.

You are your own raw material. When you know what you consist of and what you want to make of it, then you can invent yourself.