In life, change is inevitable. In business, change is vital.

Our tendency to create heroes rarely jibes with the reality that most nontrivial problems require collective solutions.

The basis of leadership is the capacity of the leader to change the mindset, the framework of the other person.

Every one of the geezers who continues to play a leadership role has one quality of overriding importance: neotony. The dictionary definition is that neotony, a zoological term, involves "the retention of youthful qualities throughout old age." It is more than merely retaining a youthful appearance, although that is often part of it. Neotony is the retention of all those wonderful qualities that we associate with youth: curiosity, playfulness, eagerness, fearlessness, warmth, energy.

All of great leaders evidence four basic qualities that are central to their ability to lead: adaptive capacity, the ability to engage others through shared meaning, a distinctive voice, and unshakeable integrity. These four qualities mark all exemplary leaders, whatever their age, gender, ethnicity, or race.

In life, change is inevitable. In business, change is vital.

In great groups, the right people always have the right job.