Possess the "Nobel Factor": Possess and constantly demonstrate optimism, faith, and hope. They create choices. I am reminded of an ancient Chinese proverb: "That the birds of worry and care fly above your head, this you cannot change; but that they build nests in your hair, this you can prevent."
Warren G. BennisYou are your own raw material. When you know what you consist of and what you want to make of it, then you can invent yourself.
Warren G. BennisEncourage dissent: Leaders should have associates who have contrary views, who are devil's advocates, "variance sensors" who can tell them the difference between what is expected and what is really happening, between what they want to hear and what they need to hear. There are too many naked emperors running around today.
Warren G. Bennis