Leadership is a function of knowing yourself, having a vision that is well communicated, building trust among colleagues, and taking effective action to realize your own leadership potential.

Coaching will become the model for leaders in the future... I am certain that leadership can be learned and that terrific coaches... facilitate learning.

Encourage dissent: Leaders should have associates who have contrary views, who are devil's advocates, "variance sensors" who can tell them the difference between what is expected and what is really happening, between what they want to hear and what they need to hear. There are too many naked emperors running around today.

Excellence is a better teacher than mediocrity. The lessons of the ordinary are everywhere. Truly profound and original insights are to be found only in studying the exemplary.

Don't over-react to the trouble makers.

The manager accepts the status quo; the leader challenges it.

That's nonsense; in fact, the opposite is true. Leaders are made rather than born.