Effective leaders make a full commitment to be a learner, to keep increasing and nourishing their knowledge and wisdom.

Understand the "Pygmalion Effect": Leaders should always expect the very best of those around them. They know that people can change and grow.

It is the capacity to develop and improve their skills that distinguishes leaders from followers.

We must move from ... the primacy of technology toward considerations of social justice and equity, from the dictates of organizational convenience toward the aspirations ofself realization and learning, from authoritarianism and dogmatism toward more participation, from uniformity and centralization toward diversity and pluralism, from the concept of work as hard and unavoidable, from life as nasty, brutish, and short toward work as purpose and self~fulfillment, a recognition of leisure as a valid activity in itself.

I'd always rather err on the side of openness. But there's a difference between optimum and maximum openness, and fixing that boundary is a judgment call. The art of leadership is knowing how much information you're going to pass on - to keep people motivated and to be as honest, as upfront, as you can. But, boy, there really are limits to that.

You are your own raw material. When you know what you consist of and what you want to make of it, then you can invent yourself.

Coaching will become the model for leaders in the future... I am certain that leadership can be learned and that terrific coaches... facilitate learning.