Every great group is an island... but an island with a bridge to the mainland.

The learning person looks forward to failure or mistakes. The worst problem in leadership is basically early success.

The opposite of hope is despair, and when we despair, it is because we feel there are no choices.

Expect the best from your people and they will usually deliver but your expectations must be realistic.

I used to think that running an organization was equivalent to conducting a symphony orchestra. But I don't think that's quite it; it's more like jazz. There is more improvisation. Someone once wrote that the sound of surprise is jazz, and if there's any one thing that we must try to get used to in this world, it's surprise and the unexpected. Truly, we are living in world where the only thing that's constant is change.

Create strategic alliances and partnerships: Now and in years to come, shrewd leaders will create allegiances with other organizations whose fates are correlated with their own.

There is a profound difference between information and meaning.