I used to think that running an organization was equivalent to conducting a symphony orchestra. But I don't think that's quite it; it's more like jazz. There is more improvisation. Someone once wrote that the sound of surprise is jazz, and if there's any one thing that we must try to get used to in this world, it's surprise and the unexpected. Truly, we are living in world where the only thing that's constant is change.
Warren G. BennisFollowers who tell the truth, and leaders who listen to it, are an unbeatable combination.
Warren G. BennisUnderstand stakeholder symmetry: Find the appropriate balance of competing claims by various groups of stakeholders.
Warren G. BennisYou are your own raw material. When you know what you consist of and what you want to make of it, then you can invent yourself.
Warren G. Bennis