No leader can create sustainable, significant change without a reservoir of good will. Without that, you always tend to compromise with failure.

People who know what they want and why they want it, and have the skills to communicate that to others in a way that gains support

If great teams don't have an "enemy," they create one for themselves because, as former Coca-Cola CEO Roberto Goizueta pointed out, "you can't have a war without one."

Every one of the geezers who continues to play a leadership role has one quality of overriding importance: neotony. The dictionary definition is that neotony, a zoological term, involves "the retention of youthful qualities throughout old age." It is more than merely retaining a youthful appearance, although that is often part of it. Neotony is the retention of all those wonderful qualities that we associate with youth: curiosity, playfulness, eagerness, fearlessness, warmth, energy.

If I were to give off-the-cuff advice to anyone trying to institute change, I would say, "How clear is the metaphor?"

Without character, there is no credibility; and without credibility, there is no trust.

The organizations of the future will increasingly depend on the creativity of their members to survive. Great Groups offer a new model in which the leader is an equal among Titans. In a truly creative collaboration, work is pleasure, and the only rules and procedures are those that advance the common cause.