That is the key challenge facing management today; change is the only constant.

I used to think that running an organization was equivalent to conducting a symphony orchestra. But I don't think that's quite it; it's more like jazz. There is more improvisation. Someone once wrote that the sound of surprise is jazz, and if there's any one thing that we must try to get used to in this world, it's surprise and the unexpected. Truly, we are living in world where the only thing that's constant is change.

Taking charge of your own learning is a part of taking charge of your life, which is the sine qua non in becoming an integrated person.

Our tendency to create heroes rarely jibes with the reality that most nontrivial problems require collective solutions.

I used to think that running an organization was equivalent to conducting a symphony orchestra. But I don't think that's quite it; it's more like jazz. There is more improvisation.

Trust is the lubrication that makes it possible for organizations to work.

All of great leaders evidence four basic qualities that are central to their ability to lead: adaptive capacity, the ability to engage others through shared meaning, a distinctive voice, and unshakeable integrity. These four qualities mark all exemplary leaders, whatever their age, gender, ethnicity, or race.