When you beat England at Twickenham you don't feel the need to make changes to a winning side, but there are areas we think we can improve

If you play the game and you think about coaching, you should know it's about listening to people and learning.

The attitude in terms of how players work both on and off the field has a massive impact on us as coaches but also the performance and how the team does as well.

Having a social appetite for knowledge and wanting to develop and improve as a coach is important, but I believe in empowering people, particularly the other coaches that work with the team, giving them ownership and responsibility.

A lot of coaching is about results and if you don't get the right results, you're going to get criticism, but if all things are going well then you can enjoy yourself.

I get on well with people and I have really good relationships with the other coaches around me. I don't know everything about the games and I'm still learning all the time, so it's important to have an open mind.

There are times when players have got to feel that if they work hard and they give everything, they get the carrot, but they also need to know that there's a stick. If performance, discipline or attitude isn't good enough, there is a bit of the stick and there will be a punishment.