When we label anyone 'bad', we will have more trouble dealing with him than if we could have settled for a lesser label.
William GlasserThe answer lies in preventing these failures, not in looking for better ways to fix the people who are failing.
William GlasserToday much of what we call education is merely knowledge gathering and remembering. Problem solving and thinking, never strong parts of our educational system, have been downgraded in all but a few scientific subjects.
William GlasserWe may be up against a stone wall, but we don't have to bloody our heads against it unless we choose to.
William GlasserUsing no control and using humor will build a relationship and make a dent to where the client puts the counselor in their quality world and then begins to relate and seek out the counselor. Effective therapy begins with the acceptance of the therapist into the client's quality world.
William Glasser