What we get, and all we ever get, from the outside is information; how we choose to act on this information is up to us.
William GlasserThe answer lies in preventing these failures, not in looking for better ways to fix the people who are failing.
William GlasserWhen we label anyone 'bad', we will have more trouble dealing with him than if we could have settled for a lesser label.
William GlasserThey have this big book called the 'DSM-IV,' you know, that is supposedly written about crazy people, but I think it is a book that is written by crazy people!
William Glasser