What we get, and all we ever get, from the outside is information; how we choose to act on this information is up to us.

They have this big book called the 'DSM-IV,' you know, that is supposedly written about crazy people, but I think it is a book that is written by crazy people!

To focus on discipline is to ignore the real problem: We will never be able to get students (or anyone else) to be in good order if, day after day, we try to force them to do what they do not find satisfying.

Caring for but never trying to own may be a further way to define friendship.

To be depressed or neurotic is passive. It happened to us; we are its victim, and we have no control over it.

In a Glasser Quality School there is no such thing as a closed book test. Students are told to get out their notes and open their books. There is no such thing as being forbidden to ask the teacher or another student for help.

If we had in this room a hundred teachers, good teachers from good schools, and asked them to define the word education, there would be very little general agreement.