What we get, and all we ever get, from the outside is information; how we choose to act on this information is up to us.

To counter the avoidance of intellectual challenge and responsibility, we must reduce the domination of certainty in education.

If you want to change attitudes, start with a change in behavior. In other words, begin to act the part, as well as you can, of the person you would rather be, the person you most want to become. Gradually, the old, fearful person will fade away.

We can teach a lot of things, but if the teacher can't relate by talking to a group of friendly students, he'll never be a competent teacher.

In a Glasser Quality School there is no such thing as a closed book test. Students are told to get out their notes and open their books. There is no such thing as being forbidden to ask the teacher or another student for help.

When we label anyone 'bad', we will have more trouble dealing with him than if we could have settled for a lesser label.

If we had in this room a hundred teachers, good teachers from good schools, and asked them to define the word education, there would be very little general agreement.