There's a whole chapter about my unfortunate manscaping accident. I was so focused on, "I've got to look this certain way and do this to be ready for this." So I missed out on a lot.
Zach AnnerWhen I was a kid, I thought I would be an action-movie hero. I was like, "They're gonna be able to CGI my legs by that point." And then I realized that it was probably better if I stayed a little closer to who I actually am rather than trying to be Bruce Willis.
Zach AnnerThe most important thing is to have the conversation, and let people who do make mistakes feel comfortable enough to continue the conversation.
Zach AnnerIt's up to us to make the accommodations for all sorts of different travel scenarios. It's amazing how many companies aren't really in tune to the needs of different travelers. There's just so many embarrassing situations that you go through when you travel. You have to have a sense of humor about it and take it in stride. My whole approach is to embrace spontaneity.
Zach Anner