Too many people spend more time planning how to get the job than on how to become productive and successful in that job.
Zig ZiglarI'm constantly amazed that owners and managers of all businesses don't train their people to call the person who pays by credit card by name. It definitely makes the customer feel good and will be a factor in bringing them back to your place of business.
Zig ZiglarThe main reason for people's lack of success is their willingness to give up what they want most of all, for what they want right now!
Zig Ziglar