Better to be right about the trend and wrong about the implementation, than the other way around.

Everything about the enterprise, and then by definition the software the enterprise uses has changed - just in the last 5 years.

You intentionally start small, because you will not be able to compete with an incumbent... because the incumbent is always going to go for the full solution.

That's already been tried before only means the first attempt got it wrong.

I have a lot of faults. I often interrupt in meetings. I talk too loud. I talk too fast.

If you're in your early 20s and you're hanging out with a bunch of other people in their early 20s, nobody has a sense of the kinds of problems that real 'workers' run into every day. They're running into a completely different set of problems like 'what's the party going on right now that I should be going to?

What happens to the Microsofts, Oracles and IBMs of the world is that when they get big enough, they don't think they need to bring that same level of focus and energy to the end-user experience.