Look for new enabling technologies that create a wide gap between how things have been done and how they can be done.

The 10% between 90% done to 100% done takes most of the time, causes most of the stress, but is all of the value.

If you're waiting for encouragement from others, you're doing it wrong. By the time people think an idea is good, it's probably too late.

We didn't really start the company to go build an enterprise software company.

I think because of the iPhone and the fact that we now have a ubiquitous internet, our creativity in the startup space is 10 times different. Every single industry, every single market, is going to be technology-driven in some way. There's an infinite opportunity for startups because now you can go and solve problems that previously looked like they had nothing to do with technology.

You can keep 'consumer' DNA at the center of your product. That will always mean that adoption is easier.

The benefit to building a startup is that customers don't have the same kind of friction when they adopt new technology.