The chance of failure is almost always better than the guarantee of never knowing.

Go after the customers that are working in the future, but haven't totally lost their minds.

What happens to the Microsofts, Oracles and IBMs of the world is that when they get big enough, they don't think they need to bring that same level of focus and energy to the end-user experience.

If you don't go to every level of your company, you distance yourself from the marketplace and from your people.

If you're waiting for encouragement from others, you're doing it wrong. By the time people think an idea is good, it's probably too late.

I interned at Miramax and subsequently at Paramount because I was really curious about the future of entertainment - how were we going to get films online? While the inspiration for Box didn't come from that experience directly, it was very obvious that bigger businesses had a lot of slow processes and cumbersome technology.

The product that wins is the one that bridges customers to the future, not the one that requires a giant leap.