Why we do what we do: that moment when you get to see the future on your computer screen before the rest of the world.

Listen to your customers, but don't always build exactly what they're telling you. This is a really key distinction around building enterprise software.

A lot of being productive personally is determined by how you organize your entire business. You can't separate those two things.

Startups often win because it's easier to see what comes next when you don't have to worry about maintaining what came last.

My dad is a chemical engineer, and my mom was a teacher. They were pretty serious about education, but I always thought about things a little bit differently.

I believe there's plenty of market for each; we're talking about an ecosystem that is going to support billions of devices, so a competitive landscape is good for consumers, developers, and the platforms alike. Apple brings a smooth elegance to its devices and platform, with the best marketplace experience to boot. Google brings a higher volume of devices as well as a more diverse ecosystem to interact with. The real story here is that Microsoft is nowhere to be seen, ending a two-decade monopoly and creating biggest opportunity for software startups probably ever.

Look for new enabling technologies that create a wide gap between how things have been done and how they can be done.