Why we do what we do: that moment when you get to see the future on your computer screen before the rest of the world.

I think because of the iPhone and the fact that we now have a ubiquitous internet, our creativity in the startup space is 10 times different. Every single industry, every single market, is going to be technology-driven in some way. There's an infinite opportunity for startups because now you can go and solve problems that previously looked like they had nothing to do with technology.

Read these 3 books - Crossing the Chasm, Innovators Dilemma and Behind the Cloud.

Any time where the delta b/w what is possible and how things work today is at its widest, that's an opportunity to go build new technology.

You want to find the really crazy but still somewhat reasonable outliers within the customer ecosystem.

You intentionally start small, because you will not be able to compete with an incumbent... because the incumbent is always going to go for the full solution.

We didn't really start the company to go build an enterprise software company.