Listen to your customers, but don't always build exactly what they're telling you. This is a really key distinction around building enterprise software.
Aaron LevieStartups often win because it's easier to see what comes next when you don't have to worry about maintaining what came last.
Aaron LevieToo little process and you can't get good work done. Too much process and you can't get any work done. Most companies never find the middle.
Aaron Levie