I have a lot of faults. I often interrupt in meetings. I talk too loud. I talk too fast.

Your product should sell itself, but that does not mean you don't need salespeople.

The business models in enterprise have changed pretty dramatically. A huge problem with enterprise software traditionally has been usually you sell to the customer and then they adopt the technology. The great thing about 'freemium' and the new way enterprise software is being sold is you get to try it first and then buy it.

I tend to not discriminate when it comes to people I can learn from. Basically, if someone has built a meaningful business in software, technology or media, faced disruption and adversity, and overcame underdog status, I want to know how they did it.

Any time where the delta b/w what is possible and how things work today is at its widest, that's an opportunity to go build new technology.

You can keep 'consumer' DNA at the center of your product. That will always mean that adoption is easier.

The benefit to building a startup is that customers don't have the same kind of friction when they adopt new technology.