My downtime tends to resemble my uptime. Weekends are workdays, but toned down. Over the whole weekend, I may have five meetings, as opposed to six on a weekday. I used to play piano for 30 minutes at night, but I had to pull that out of my schedule. I don't have time for nonwork stuff.

In an IT lead world, incumbents generally win because they have the existing relationship with the IT organization.

Startups live at the intersection of existential crisis and everything going perfectly great.

Jeff Bezos is opening a retail store and owns a newspaper. Turns out everything we thought about the Internet is wrong.

If you're waiting for encouragement from others, you're doing it wrong. By the time people think an idea is good, it's probably too late.

Entrepreneurship: 10% coach, 20% player, 30% cheerleader, 40% waterboy.

There's a lot of pride that business owners have. It's actually really critical that pride and ownership extends to everyone in the organization. I think of everyone is in the same boat in driving the company forward.