All we're really doing is repeating technologies that were tried 10, 20, 30 years ago... it's just that it was too expensive, too unusable, and we didn't have the enabling technologies to make it possible.

You'll learn more in a day talking to customers than a week of brainstorming, a month of watching competitors, or a year of market research.

Everything about the enterprise, and then by definition the software the enterprise uses has changed - just in the last 5 years.

My mom is proud of me. But she might not be too happy about the hours I keep or how little I eat. I wake up so late that it would be inappropriate to have breakfast. At most, I will have a snack in the day and dinner. I realize that it's not the healthiest way to live, but it's all I really have time for.

I tend to not discriminate when it comes to people I can learn from. Basically, if someone has built a meaningful business in software, technology or media, faced disruption and adversity, and overcame underdog status, I want to know how they did it.

You can keep 'consumer' DNA at the center of your product. That will always mean that adoption is easier.

Innovation is hard because solving problems people didn't know they had & building something no one needs look identical at first.