All we're really doing is repeating technologies that were tried 10, 20, 30 years ago... it's just that it was too expensive, too unusable, and we didn't have the enabling technologies to make it possible.

You can keep 'consumer' DNA at the center of your product. That will always mean that adoption is easier.

Entrepreneurship: 10% coach, 20% player, 30% cheerleader, 40% waterboy.

Focus too much on the near-term and you won't get tomorrow's customers, focus too much on the long-term and you won't get today's.

If every customer is using your product "correctly", you'll never learn anything interesting about what to do next.

They can bring the technology in, then you can sell to the enterprise when they want to have better control, better security... you still have the same biz model as a traditional enterprise sw company, but the way to get into the company is through the end user.

What happens to the Microsofts, Oracles and IBMs of the world is that when they get big enough, they don't think they need to bring that same level of focus and energy to the end-user experience.