The late W. Edwards Deming, guru of Quality management, once declared, 'The most important things we need to manage can't be measured.' If thatโs true of what we need to manage, it should be even more obvious that itโs true of what we need to teach.
Alfie KohnWe can't value only what is easy to measure; measurable outcomes may be the least important results of learning.
Alfie KohnIf I offered you a thousand dollars to take off your shoes, you'd very likely accept--and then I could triumphantly announce that 'rewards work.' But as with punishments, they can never help someone develop a *commitment* to a task or action, a reason to keep doing it when there's no longer a payoff.
Alfie Kohn