I work through teams. It’s the only way I know how to work.

Our greatest weakness is lack of self-confidence.

My dad would always say, "When you look at a photo do you see yourself last?"

We have always said actually this isn't about money, it's not about price. This can be an experience. It doesn't have to be about buying something.

If you aren't building a social enterprise, I don't know what your business model will be in 5 years

The experience would be that a customer would have total access to Burberry across any device, anywhere, and they would get exactly the same feeling of the brand, feeling of the culture, regardless of where, when, how they were accessing the brand.

We wanted to be led by our mission and to embed our values throughout the world.