I work through teams. It’s the only way I know how to work.
If you aren't building a social enterprise, I don't know what your business model will be in 5 years
For any CEO that is skeptical at all: you have to create a social enterprise today!
When you have trust and you get that trust in place throughout the company, people are empowered — people are free.
We live by what we believe not but what we see.
The experience would be that a customer would have total access to Burberry across any device, anywhere, and they would get exactly the same feeling of the brand, feeling of the culture, regardless of where, when, how they were accessing the brand.