I don't want to be a great executive without being a great mom and a great wife. I don't want to look back and say I wish I had done things differently.

We have always said actually this isn't about money, it's not about price. This can be an experience. It doesn't have to be about buying something.

I work through teams. It’s the only way I know how to work.

Everyone talks about building a relationship with your customer. I think you build one with your employees first.

For any CEO that is skeptical at all: you have to create a social enterprise today!

The experience would be that a customer would have total access to Burberry across any device, anywhere, and they would get exactly the same feeling of the brand, feeling of the culture, regardless of where, when, how they were accessing the brand.

Our greatest weakness is lack of self-confidence.