Our greatest weakness is lack of self-confidence.
I work through teams. It’s the only way I know how to work.
If you aren't building a social enterprise, I don't know what your business model will be in 5 years
The experience would be that a customer would have total access to Burberry across any device, anywhere, and they would get exactly the same feeling of the brand, feeling of the culture, regardless of where, when, how they were accessing the brand.
I got my MBA at Burberry, but I will get my PhD at Apple.
We live by what we believe not but what we see.