My argument is: keep the bloody bottom line at the bottom. That's where it should be.

The Body Shop Foundation is run by our staff and supports social activism and environmental activism. We don't tend to support big agencies.

Retiring isn't even a word I'd understand. Taking what makes you feel alive, and everyone's looking for ways of making them feel alive, in whatever they do - relationships, business or work - and not just being a voice for a money making business.

I have always found that my view of success has been iconoclastic: success to me is not about money or status or fame, its about finding a livelihood that brings me joy and self-sufficiency and a sense of contributing to the world.

By creating conversation, we let our customers spread our message by word of mouth.

We can't have self-government without the self-confidence that is at the root of it.

Business is not financial science, it's about trading.. buying and selling. It's about creating a product or service so good that people will pay for it.