Irritation is a great source of energy and creativity.

With fewer and fewer corporations controlling more and more of the world's trade, there is an ever greater need to know more about the practices of these large faceless organizations.

I don't want our success to be measured only by financial yardsticks, or by our distribution or number of shops. What I want to be celebrated for - and it's going to be tough in a business environment - is how good we are to our employees and how we benefit our community. It's a different bottom line.

Don't underestimate the power of the vigilante consumer.

There are no rules or formulas for success. You just have to live it and do it. knowing this gives us enormous freedom to experiment toward what we want. Believe me, it's a crazy, complicated journey. It's trial and error. It's opportunism. It's quite literally, "Let's try lots of this stuff and see how it works."

One of the most intriguing things in management and in business is the role of storytelling - people need the anecdotes to do the work that they do.

the function of wealth is not to accumulate it but to give it away as productively and responsibly as you can.