The most exciting thing happening in business is the rise of vigilante consumers.

A great advantage I had when I started The Body Shop was that I had never been to business school.

You have to look at leadership through the eyes of the followers and you have to live the message. What I have learned is that people become motivated when you guide them to the source of their own power and when you make heroes out of employees who personify what you want to see in the organization.

If you can shape your business life or your working life, you can just look at it as another extension - you just fulfill all your values as a human being in the work place. If you are an activist, you bring the activism of your life into your business, or if you love creative art, you can bring that in.

Entrepreneurs are outsiders by nature - outsiders with a work ethic.

My argument is: keep the bloody bottom line at the bottom. That's where it should be.

A Sense Of Outrage Is Essential For The Entrepreneurial Spirit. I Think Discontentment Drives You To Want To Do Something About It. And My Outrage Came Very Early On.