Be special. Be anything but mediocre.

Free trade holds much of the blame for continued international conflict. Markets are said to possess wisdom that is somehow superior to man. Those of us in business who travel in the developing world see the results of such western wisdom and have a rumbling disquiet about much of what our economic institutions have bought into.

The movement for the environment really only started in the mid 1970's.

At The Body Shop we had always been measured by how many jobs we had created, and I got a major award from the Queen on that.

Traditionally, the role of the individual was to conform to the organization. In the future the organization will have to conform to the needs of the individual.

My argument is: keep the bloody bottom line at the bottom. That's where it should be.

I think the leadership of a company should encourage the next generation not just to follow, but to overtake. The duty of leadership is to put forward ideas, symbols, metaphors of the way it should be done, so that the next generation can work out new and better ways of doing the job. The complaint Gordon and I have is that we are not being overtaken by our staff. We would like to be able to say, "We can't keep up with you guys", but, it is not happening.