Any business or enterprise that shaves away loneliness is going to last forever. And like it or not but we've got a lonely society.

I have no interest in being the biggest, the most profitable or the largest retailer. I just want The Body Shop to be the best, most breathlessly exciting company - and one that changes the way business is carried out.

Maybe this is what the future will look like: fresh, clean water will be so rare it will be guarded by armies. Water as the next oil - the next resource worth going to war over.

Irritation is a great source of energy and creativity.

Traditionally, the role of the individual was to conform to the organization. In the future the organization will have to conform to the needs of the individual.

if companies are in business solely to make money, no consumer can fully trust what they do or say.

I am aware that success is more than a good idea. It is timing too.