The bigger you grow, the more intimate communication has to be. It almost has to be belly and belly. As you get bigger and bigger in an organization, everything gets more and more detached and everything is on email or voicemail. That's the worse thing because lack of intimacy is one of the downsides (of growth).
Anita RoddickThe key to handling problems and conflict within an organization is to keep the channels of communication wide open.
Anita RoddickHow can you ennoble the spirit when you are selling something as inconsequential as a face cream?
Anita RoddickIt is a critical job of any entrepreneur to maximize creativity, and to build the kind of atmosphere around you that encourages people to have ideas. That means open structures, so that accepted thinking can be challenged.
Anita Roddick