The bigger you grow, the more intimate communication has to be. It almost has to be belly and belly. As you get bigger and bigger in an organization, everything gets more and more detached and everything is on email or voicemail. That's the worse thing because lack of intimacy is one of the downsides (of growth).
Anita RoddickWhat we are trying to do is to create a new business paradigm, simply showing that business can have a human face and a social conscience.
Anita RoddickThe big question is: how do you institutionalize success and still keep that edge of craziness and wildeness?
Anita Roddick