Turnaround or growth, it's getting your people focused on the goal that is still the job of leadership.

The day I was announced as CEO, I think the stock dropped another 20%.

Who you are, what your values are, what you stand forthey are your anchor, your north star. You won't find them in a book. You'll find them in your soul.

I have zero tolerance for people who don't come completely prepared. I expect contribution, I expect attendance, and I expect directors to take trips and visit the company's programs.

My dad was an editor and a writer, and that's really where I would have liked to have gone. But the genetic link was not intact there, so I wound up going into business. But I love to write, still. I'm not a great writer, but I enjoy it.

Whenever an earthquake or tsunami takes thousands of innocent lives, a shocked world talks of little else.

Something as simple as better breastfeeding could save a million children a year.