An important mark of a good leader [is] to know you don’t know it all and never will.

What do you really believe makes a difference in the company? For me it's really clear. It's about customers and employees. Everything else follows. If you take care of your customers and you have motivated employees, everything else follows.

As much as it's sometimes hard to make choices about where you invest, it's equally hard to make choices about where you don't invest and what you eliminate.

People ask my mother whether she had any idea that I'd be CEO of a company some day, and she would say, 'Absolutely not. Totally out of the realm of possibility.' There was certainly nothing that would have been very predictable in my upbringing.

Something as simple as better breastfeeding could save a million children a year.

The day I was announced as CEO, I think the stock dropped another 20%.

Customers require the effective integration of technologies to simplify their workflow and boost efficiency.