A stochastic process is about the results of convolving probabilities-which is just what management is about, as well.

Management problems are not respecters of the company organization, nor of the talents of the people appointed to solve them.

Too close a view may interfere with one's grasp of an overall problem or concept.

The strategies that managers employ are at least as important as the facilities at their disposal.

A slowly moving queue does not move uniformly. Rather, waves of motion pass down the queue. The frequency and amplitude of these waves is inversely related to the speed at which the queue is served.

A stochastic process is about the results of convolving probabilities-which is just what management is about, as well.

Certain management policies-stretching of credit resources, for example-may lead to great progress in good conditions; but, like the Grand Prix car in comparison with the Land Rover, they may not be robust enough to survive when the going gets tough.