The most influential factor in selling a home is always price. Don't build 'wiggle room' into the asking price. There's a price war out there and you have to win it from the get-go.

I have a theory and I really believe it. I think your worst weakness can become your greatest single strength.

I did everything in my power to give my brokers brand identity and clout in the market. I saw my job as parent to build them up and if I took care of them, then they would take care of their customer.

A whopping 89 percent of buyers start their home search online. How your house looks online is the modern equivalent of 'curb appeal.' Rent a wide-angle lens and good lighting, get rid of your clutter and post at least eight great photos to win the beauty contest.

Empathy for the people you're working with and being aware of their needs...that's the "big kahuna" in managing people.

A complainer is like a Death Eater because there's a suction of negative energy. You can catch a great attitude from great people.

I'm never in control of my time during the workday.