Most large mistakes in organizational design come from putting the individual ambitions of the people at the top of the organization ahead of the communication paths for the people at the bottom of the organization.

In life, everybody faces choices between doing what's popular, easy, and wrong vs. doing what's lonely, difficult, and right. These decisions intensify when you run a company, because the consequences get magnified 1,000 fold. As in life, the excuses for CEOs making the wrong choice are always plentiful.

The only thing that prepares you to run a company is running a company.

The important thing about mobile is, everybody has a computer in their pocket. The implications of so many people connected to the Internet all the time from the standpoint of education is incredible.

One of the great things about building a tech company is the amazing people that you can hire.

The bigger you get, the harder this gets because the more aggressive the people working for you are.

In a company, hundreds of decisions get made, but objectives and goals are thin.