The right answer on raises is you have to be formal. You have to be formal to save your own culture.

It's hard in daily life. It's even harder in management because it's the stress of the moment.

Until you make the effort to get to know someone or something, you don’t know anything.

Generally the reason they fail in the job is, you made some mistake in the hiring process in that you didn't match... them to the needs of your company accurately enough. That's the #1 reason this fails. And that's generally a good place to start: Here's where we are and here's what I didn't recognize about us and about you when I made the decision, and now it is what it is.

What do you get when you cross a herd of sheep with a herd of lemmings? A herd of venture capitalists.

You know what the difference between a vision and a hallucination is? They call it a vision when other people can see it.

I was an executive running a pretty substantial group before becoming CEO, and I had no idea what it was like. When something goes wrong, people say, 'It's all your fault.' Your reaction is, 'It's not my fault.' But what do you mean? I was the founder, I hired everybody in the company, I was managing it.