The role of any exceptional facilitator or consultant is to work themselves out of a job.
Bill CapodagliThe results of "engaged" companies vs "disengaged" companies are staggering. Getting workers to be more engaging with their coworkers and customers can produce huge results.
Bill CapodagliThe key is to make sure you are doing the "right things" before you worry about doing things "right".
Bill CapodagliThe two greatest role models in my professional career were Walt Disney and Dr. Deming. Dr. Deming was the Father of Total Quality Management and the person who redefined quality for the entire world.
Bill Capodagli