Productivity starts with doing the right things.

Knowledge is the understanding of what, how and why we need to do something. Skill is applying that knowledge in a practical situation. Attitude is the desire to transform our knowledge into skills and ultimately into habits.

The best ideas can come from anyone within an organization. Leaders must remember that if they want employees to embrace a new organizational "Dream" or strategy, they need to include them and seek their ideas. Creativity is NOT just for the R&D department.

The key is to make sure you are doing the "right things" before you worry about doing things "right".

Always look for ways to improve even the "good show."

If your values are not used as the constitution of your organization, or if they are compromised, they become just words on paper.

An idea becomes great when it becomes tangible.