Your income is determined by how many people you serve and how well you serve them.

Does he or she know you, like you, and trust you? Does he want to see you succeed? Does she want to help you find new business? If so, then you have yourself a 'Personal Walking Ambassador.'

Edify a person in advance for the positive traits you want him or her to have, and you'll find them making a concerted effort to live up to your praise.

The 8 key words that will move practically anyone to your side of the issue: 'If you can't do it, I'll definitely understand.'

It isn't just what you know, and it isn't just who you know. It's actually who you know, who knows you, and what you do for a living.

When you sell on price, you are a commodity. When you sell on value, you are a resource.

Your level of gratitude determines your level of happiness, as well as your potential for success. It's difficult to be happy without gratitude.