Edify a person in advance for the positive traits you want him or her to have, and you'll find them making a concerted effort to live up to your praise.

Your income is determined by how many people you serve and how well you serve them.

The key to effective giving is to stay open to receiving.

Internalize the Golden Rule of sales that says: All things being equal, people will do business with, and refer business to, those people they know, like and trust.

Ultimate influence is the ability to get the results you want from others while helping them feel genuinely good about themselves.

It isn't just what you know, and it isn't just who you know. It's actually who you know, who knows you, and what you do for a living.

The 8 key words that will move practically anyone to your side of the issue: 'If you can't do it, I'll definitely understand.'