I realized that I spent more time thinking about my problem clients than my great clients. I had to stop feeding the drama of the problem clients-and other problems in my life.

People are going through tough times. I want to say to them, "Live your joy." I know I can tell them that because I went through a lot of hard times. I had a choice of either succumbing to the hard times or figuring it out.

I was always interested in how to be more joyful. This goes all the way back to elemenatary school. I looked at what was going on around me and I wanted something better. Because my mother had so many ups and downs, I watned to know how to be "up" more often.

When I am around someone who is a joy stealer, I say to myself, I only have to deal with you for an hour. That person has to deal with thinking that way every moment of their lives.

Friendship is such a powerful healer and source of support.

I was sexually abused by my step father for years and years, and that caused scars you can't see. And we know many people have the kind of scars you can't see.

I spent so much of my life shut down from the abuse of my childhood. I didn't have friends and I didn't have connections with people.