I had to learn to get comfortable in a role of ambiguity where I had to seek out advisers and learn quickly.

Don't listen to your parents.

A company's culture is the foundation for future innovation. An entrepreneurs job is to build the foundation

Designers + artists see potential in things where others do not. I think artists in many ways are the original entrepreneurs.

There's no such thing as a good or bad culture, it's either a strong or weak culture. And a good culture for somebody else may not be a good culture for you.

I'm not saying the whole world will work this way, but with Airbnb, people are sleeping in other people's homes and other people's beds. So there's a level of trust necessary to participate that's different from an eBay or Facebook.

We start with the perfect experience and then work backward. That's how we're going to continue to be successful.