I had to learn to get comfortable in a role of ambiguity where I had to seek out advisers and learn quickly.

Everyone's got a moment or two in their life where something happens and you make a decision and then your entire life changes.

There's no such thing as a good or bad culture, it's either a strong or weak culture. And a good culture for somebody else may not be a good culture for you.

I'm not saying the whole world will work this way, but with Airbnb, people are sleeping in other people's homes and other people's beds. So there's a level of trust necessary to participate that's different from an eBay or Facebook.

Whatever the press is talking about, they want to keep talking about it. So instead of asking yourself, 'How can I get them to start talking about me?', figure out a way to get yourself involved in what they're already talking about.

Culture is so incredibly important because it is the foundation for all future innovation. People with passion can change the world.

Culture is simply a shared way of doing something with passion.