When we look back over the landscape of our lives from any particular vantage point, we will find that the most valuable and the most precious things that we have ever enjoyed or experienced are caught up in the quality and quantity of the loving relationships that we have enjoyed. That if any time of life we look back and we have accomplished anything else in the world, financially or materially or politically or any other way, and we do not have high-quality loving relationships to fall back on and to remember and to think about and to enjoy, to that degree we have failed as human beings.

Set peace of mind as your highest goal, and organize your life around it.

Leaders think and talk about the solutions. Followers think and talk about the problems.

Your ability to get along well with others will determine your happiness and success as much as any other factor.

Structure your presentation so that you appeal to the different interests of the different decision-makers involved.

Build wisdom and confidence in others by forcing them to think and decide for themselves.

Treat objections as requests for further information.