The effective leader recognizes that she is more dependent on her people than they are on her. Walk softly.

Refuse to let the fear of rejection hold you back. Remember, rejection is never personal.

A goal that is not in writing is like cigarette smoke: It drifts away and disappears. It is vague and insubstantial. It has no force, effect, or power. But a written goal becomes something that you can see, touch, read, and modify if necessary.

Your solution for a customer has to be either amazingly valuable to someone who will pay an enormous amount of money for it or has to be valuable to an enormous number of people who pay a small amount. And also the person you're talking to-especially if you want to raise capital or raise support-has to personally say, "I want that. I like that. That sounds really great. I want that for myself."

Superior people take both the credit and the blame for everything that happens to them.

When you remain angry with another person, you give away your emotional control to that person each time you think of him or here. You allow him or her to control your emotions at long distance. By not forgiving, you allow that person to run your emotional life, exactly as if he or she were right there with you and the situation was occurring all over again.

To be successful, you need to really work hard. And every study in the last 50 years says that successful people say, "I am not smarter than anybody else. I just want to work harder and longer."